Customer Service Available 24/7
Customer service operations have been extended to 24/7 availability. Digital support channels and live chat functions ensure continuous customer interaction.
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Impact
| Processes | Organization | Teams |
|---|---|---|
| Customer Support | Customer Service | Call Center, Digital Support |
Strategic Initiatives
Implement 24/7 Live Chat Support: A live chat function enables customers to contact support around the clock. Automated responses and escalation paths ensure fast issue resolution.