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  • Welcome
  • AI-Powered Transformation Methodology
    • Our Mission
    • Our Vision
    • Transformation Approach
  • Case Study: Car Sharing Model
    • Processes
      • Car Maintenance
      • Car Rental
      • Customer Support
    • Services
      • Car maintenance
      • Car Rental
      • Customer Support
    • Organization
      • Customer Service
        • Call Center
        • Digital Support
        • Quality Assurance
      • Maintenance and Technical Services
        • Cleaning & Preparation
        • Fleet Management
        • Vehicle Maintenance
      • Technology
        • Data Analytics
        • IT Operations
        • Software Development
    • Systems
      • Accounting
      • Car Sharing Platform
      • Document management
      • Fleet control
      • Mailing
      • Maintenance
      • Renting
      • Selftest
      • User account management
      • Vehicle control
      • Vehicle location
  • Car Sharing Metamodel
  • How to Use the AI Assistant
  • How it Works

On this page

  • Owned Processes
  • Organization
  • Teams
  • Used Systems
  • Delivered Services
Case Study: Car Sharing ModelOrganizationMaintenance and Technical Services

Maintenance and Technical Services

Ensures the operational readiness, safety, and quality of the vehicle fleet. This department manages all aspects of preventive and corrective maintenance, vehicle cleaning, repairs, and fleet logistics to guarantee optimal service availability.

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Owned Processes

  • Car Maintenance

Organization

Teams

  • Cleaning & Preparation
  • Fleet Management
  • Vehicle Maintenance

Used Systems

  • Fleet control
  • Maintenance
  • Selftest
  • Vehicle control

Delivered Services

  • Car maintenance
Quality AssuranceCleaning & Preparation

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AI Assistant

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Ask questions about the car sharing enterprise knowledge graph. Here are some examples to get you started:

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Which systems support the Car Rental process?

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We would like to consolidate our IT landscape. Check all systems in the knowledge graph and make a suggestion.

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