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  • Welcome
  • AI-Powered Transformation Methodology
    • Our Mission
    • Our Vision
    • Transformation Approach
  • Case Study: Car Sharing Model
    • Goals
      • Automate Business Processes
      • Expand to New Cities
      • Improve Customer Satisfaction
      • Increase Fleet Utilization
      • Reduce CO₂ Emissions
    • Processes
      • Car Maintenance
      • Car Rental
      • Customer Complaints
      • Customer Support
    • Services
      • Car maintenance
      • Car Rental
      • Customer Support
    • Organization
      • Customer Service
        • Call Center
        • Digital Support
        • Quality Assurance
      • Maintenance and Technical Services
        • Cleaning & Preparation
        • Fleet Management
        • Vehicle Maintenance
      • Technology
        • Data Analytics
        • IT Operations
        • Software Development
    • Systems
      • Accounting
      • Car Sharing Platform
      • Document management
      • Fleet control
      • Mailing
      • Maintenance
      • Renting
      • Selftest
      • User account management
      • Vehicle control
      • Vehicle location
  • Knowledge Graph Data Model
  • How to Use the AI Assistant
    • Guide: Process Optimization
    • Guide: Model Completeness
  • How it Works

On this page

  • Goal Information
Guides
  • Guide: Process Optimization
  • Guide: Model Completeness
Case Study: Car Sharing ModelGoalsImprove Customer Satisfaction

Improve Customer Satisfaction

Achieve a customer satisfaction score of 90% or higher by 2025

Goal Information

Expand to New CitiesIncrease Fleet Utilization
transentis | AI-Powered Enterprise Transformation info@transentis.com

AI Assistant

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Ask questions about the car sharing enterprise knowledge graph. Here are some examples to get you started:

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